How To Find Ip Address Behind Vpn

Greetings Spiceheads,

I'm on a assistance desk for a company of about 18,000+ users. Many work from habitation using a VPN to connect to company network. When I demand to remote into machines on the network, I just simply use their computers' name to connect. Even so, when there continued via VPN, I have to use their ip address. Problem is, most users don't know how to locate their IP address and walking the user threw ipconfig is a major pain. Anyone accept any ideas how I tin can acquire the ip accost of a remote user without their involvement? Software or commands?

You could put a file like this on the desktop called IP Info.bat

Which contains:

@echo off
@repeat IP INFORMATION

@COLOR a

@hostname
@ipconfig/all | notice "IPv4"

@repeat.
@pause

18 Replies

You can look at the DHCP Server leases for their computer name.

Bginfo? Some VPNs will let you run a command when the user logs on.

Or come at information technology from the other angle - the VPN will probably tell you their IP address.

Stephen4570 January 23, 2022 at 17:48 UTC

You could e'er effort to have BgInfo installed on the computers so y'all can tell the user just to read the number off the desktop. https://technet.microsoft.com/en-usa/sysinternals/bb897557.asp That would allow yous to as well show other perchance useful data.

Joseph1076 Jan 23, 2022 at 17:49 UTC

Young Security, Inc. is an It service provider.

If the VPN is created on the Firewall like in the example of a Cisco or similar apparatus, y'all can easily log into that appliance and pull the IP accost from the VPN configuration and/or the logs. When the user connects to the VPN they are assigned an IP address and it shows this IP address in your logs.

I also see a script that will show the reckoner name and VPN IP Accost you could compile this and distribute this to all your remote users via GPO.

http://customs.spiceworks.com/topic/256186-ip-address-and-calculator-name-vbscript

@ 1guy Is in that location a fashion to practise that from dos prompt? i'yard non certain nslookup would piece of work if that is what you are thinking.

I think y'all could exercise it with Powershell - check out https://technet.microsoft.com/library/jj590751

You might besides endeavor a netsh control : Netsh dhcp server scope 10.ten.x.10 show clients

I am with 1GuyITDept's showtime solution i.e use DHCP to cheque. Everyone by default take fix only admission to the DHCP , so if you install ADMT or RSA toolkit on your personal automobile y'all should be able to look at who has which IP assigned easily

http://www.windowsnetworking.com/articles-tutorials/windows-7/Remote-Server-Administration-Tools-Win...

Rockn Jan 23, 2022 at eighteen:31 UTC

Your firewall should testify you if they are logged in and what IP address they are using.

with 18000 y'all should get an application meant for remote support. Something like team viewer or like.

Come up with the simplest procedure, take screenshots, and save it in a word document. And then when a user has an outcome, you can copy and paste it into an electronic mail and transport to the user in question.

I would use the VPN customer every bit it usually shows connectedness statistics when users connect.

Why is your DNS not working? If it was properly setup you should exist able to connect to anyone, VPN or otherwise. If it is causing y'all this trouble, I would talk to your network admins and come across if they can tweak your DNS or VPN settings to allows those records to exist created.

If your VPN is on it's own subnet or VLAN, effort Angry IP Scanner to scan the VPN's dhcp range.

http://angryip.org/

You could try something similar http://www.bozteck.com/vncscan/.

Fifty-fifty if you don't use VNC for the remote connexion yous could use it as a directory considering it displays the machines proper name next to the ip address.

Information technology does kind of audio like this would exist putting a sticking plaster over the problem though...

You lot could put a file like this on the desktop chosen IP Info.bat

Which contains:

@echo off
@echo IP Information

@COLOR a

@hostname
@ipconfig/all | find "IPv4"

@echo.
@pause

+one for checking the VPN router. With Cisco you can run a command (that I tin can't remember off the top of my caput) which will testify yous the VPN leased addresses. Other than that yous could write a very very unproblematic script that displays the IP accost of the auto. Drib that on all user's desktop's via GPO and get them to use that when you ask them for their IP address :) There are plenty of app'due south that achieve the same thing but for how simple it would be to write than script I'd probably go down that route.

I should really read all the comments earlier posting, sorry for the repetition :(

Thanks anybody for the communication. Unfortunately, my admission but goes then far, then really the but answer was the bat file techsup mentioned. Sadly, the delegation of access in IT here is spread across many depts. and people. Thanks again for everyone'south advice.

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